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Forgotten Password
Enter your Employee number

Forgotten your Password?
  • Once you have entered your Employee number above you’ll be prompted to answer your security questions
    – please remember the answers you provided during the registration process
  • If the security answers are correct you’ll receive password reset details via your email
  • If you cannot remember your security answers, please contact the Capita team on      03453583641
Account Lock-Out:
  • If you enter an incorrect password more than3 times, the system will lock your account for 15 mins. (A login failed alert will appear)
  • If you attempt to log in during the lock out period, the timer will be reset to 15 minutes
  • After 15 mins – please reset your account via the ‘forgotten password’ route above
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